| Text-Based Detection of On-Hold Scripts in Contact Center Calls |
| Dmitrii Galimzianov and Viacheslav Vyshegorodtsev, DeepSound.AI, Kazakhstan |
| Volume : 11 volume number : 2 pdf |
| Developing an Android-based Adaptive Data Acquisition System Powered by Big Data Analysis |
| Priyank Singh Tanvi Hungund and Shobhit Kukreti |
| Volume : 11 volume number : 2 pdf |
| Leveraging Machine Learning to Enhance Information Exploration |
| Nikhil Ghadge, Software Architect, Workforce Identity Cloud, Okta.Inc |
| Volume : 11 volume number : 2 pdf |